Terms and Policies
REgistration Policy:
In order to register for any Viking all members must submit a completely filled out waiver, registration form, and provide in-person payment in full prior to the commencement of the program. If any one of the items mentioned above are missing the registration is not complete and Viking Staff may not be aware that you or your child is partaking in the activities and may not be prepared to provide you with the service advertised.
Registration Steps:
1. Please fill out the Registration Form and Waiver . Submit them in person or electronically to info@vikingworld.ca
2. Provide Payment: We accept debit, cash, or cheques in person.
3 a. Registration can be done in person during operating hours.
b. Registration form, waiver and cheque payment can also be dropped off outside of operating hours in the external mail box.
CANCELLATION and Refund POLICY:
Viking will ONLY be offering credit to members wishing to cancel their programs (camps and gymnastics classes). Electronic notice must be given 24 hours prior to your program to establish credit note on file. All approved cancellations will be subject to a $50 cancellation fee and value of classes attended or missed will be deducted. Registration and Insurance fees are not refundable.
Make up classes:
We offer 2 make-up classes per session and they must be scheduled before the end of the current session. Make-up classes are granted only if you call and inform us that your child is not coming at least 24h in advance.
Moving fee:
A moving fee of 5% of the current session total apply if class type, day, or timeslot is requested to be changed.
Sock Policy:
In order to participate in the trampoline park activities in the Viking World all members must wear Viking’s anti-slip socks to ensure safety and foot grip on the slippery poly-propylene trampoline beds and nylon slack-lines. All members will receive a pair of Spartan socks at the beginning of each session prior to visiting Viking World. (Please note this may not be the first day of class). If your child is absent for the first class please make your child’s coach or reception aware of this and they will provide you with a pair. If you forget to bring your socks you may purchase a new pair for $3 at the reception. If your child forgets to bring their socks the coach will provide them with a new pair. Please remember to settle-up during the time of the pick-up.The next door space is not part of the gymnastics program and its visit is not guaranteed for every single class. Please make sure to bring a pair of Viking socks for every class just in case the class is taken next door. Please note that Viking socks are only required for the gymnastics space entertainment complex and not the gymnastics space. If you have any questions, concerns or suggestions regarding this policy please email us at info@spartangymnastics.com
Clothing and Earings:
All participants must wear comfortable and non-baggy clothing that will allow for free and non-restricting body movements. Long hair must be tied up. Participants must not wear loose articles of clothing , accessories or jewelry. Earings must be removed or taped before the start of the your program. The reception can assist your child in taping your child's ears.
Birthday Party Policy
Booking/Cancellation/ Change:
In order to book your birthday party we need to know the date of preference, the number of kids you are inviting and receive the $200 reservation fee. Please note that reservation fee is non- refundable. Party booking may be changed two weeks prior to the party date and is subject to a $100 surcharge. Changes or cancellations within two weeks of the party date are not permitted.